• Rating classes

  • PPP+ - Excellent (90, 100)
  • PPP - Very Good (80, 89)
  • PP+ - Good (60, 79)
  • PP - Satisfactory (50, 59)
  • P+ - Weak (40, 49)
  • P - Poor (20, 39)
  • F - Fallible (1, 19)

Public services and relations with citizens

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Territorial distribution of the rating

Rating class ND - Unavailable F - Fallible P - Poor P+ - Weak PP - Satisfactory PP+ - Good PPP - Very Good PPP+ - Excellent ND - Unavailable F - Fallible P - Poor P+ - Weak PP - Satisfactory PP+ - Good PPP - Very Good PPP+ - Excellent ND - Unavailable F - Fallible P - Poor P+ - Weak PP - Satisfactory PP+ - Good PPP - Very Good PPP+ - Excellent
North 0 0 1 0 2 5 1 0
Center 0 0 2 1 0 0 1 0
South 0 0 3 3 2 0 0 0

Distribution of Public Administrations with respect to the rating class

Rating class Number of administrations
ND - Unavailable 0
F - Fallible 0
P - Poor 6
P+ - Weak 4
PP - Satisfactory 4
PP+ - Good 5
PPP - Very Good 2
PPP+ - Excellent 0

Benchmark score

88/100
Average score of the Public Administrations
54/100
Worst score
Molise
24/100

Public Administrations Ranking

Public Administration Score Rating class
Emilia-Romagna 88 6 | PPP - Very Good
Toscana 82 6 | PPP - Very Good
Liguria 78 5 | PP+ - Good
Friuli-Venezia Giulia 77 5 | PP+ - Good
Lombardia 71 5 | PP+ - Good
Piemonte 71 5 | PP+ - Good
Veneto 65 5 | PP+ - Good
P.A. Bolzano 59 4 | PP - Satisfactory
Sicilia 59 4 | PP - Satisfactory
P.A. Trento 56 4 | PP - Satisfactory
Basilicata 50 4 | PP - Satisfactory
Calabria 46 3 | P+ - Weak
Umbria 44 3 | P+ - Weak
Campania 42 3 | P+ - Weak
Abruzzo 41 3 | P+ - Weak
Valle d'Aosta 39 2 | P - Poor
Lazio 37 2 | P - Poor
Marche 37 2 | P - Poor
Puglia 36 2 | P - Poor
Sardegna 35 2 | P - Poor
Molise 24 2 | P - Poor
Download all data
Public Administration
Administrative Capacity Index: score
Chronological trend
Rating class
88/100
Year Rating Evaluation
2020 86 verygood | PPP - Very Good
2021 88 verygood | PPP - Very Good
PPP - Very Good

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
2020 111.0 high | Alto
2021 2.0 high | Alto
Alto
Efficiency indicator - timing supervision (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
2020 1110.0 high | Alto
2021 2.0 high | Alto
Alto
Online services value 71.5 High score for high values 10
Year Value Evaluation
2020 10.4 medium | Medium
2021 71.5 high | Alto
Alto
Landline high-speed internet access covering % 30.2 High score for high values 10
Year Value Evaluation
Alto
Hospital emigration % 5.7 High score for low values 8
Year Value Evaluation
Alto
Beds in nursing homes (BES) 104.4 High score for high values 8
Year Value Evaluation
Alto
Integrated home care services % 3.5 High score for high values 8
Year Value Evaluation
2020 4.2 high | Alto
2021 3.5 high | Alto
Alto
Accredited private health care centers value 3.35 High score for low values 1
Year Value Evaluation
2020 3.16 low | Basso
2021 3.35 low | Basso
Basso
Territorial pharmaceutical expenditure per capita € p.c. 106.4 High score for low values 8
Year Value Evaluation
2020 10666.14 high | Alto
2021 106.4 high | Alto
Alto
Planning of renewal of disused public RE properties value 3.0 High score for high values 6
Year Value Evaluation
2020 5.0 high | Alto
2021 3.0 high | Alto
Alto
Citizens involvement value 12.0 High score for high values 6
Year Value Evaluation
2020 7.5 high | Alto
2021 12.0 high | Alto
Alto
FOIA register: accepted requests % 94.0 High score for high values 2
Year Value Evaluation
2020 97.14 high | Alto
2021 94.0 medium | Medium
Medium
FOIA register: average time of reply to requests days 28.5 High score for low values 1
Year Value Evaluation
2020 24.05 medium | Medium
2021 28.5 medium | Medium
Medium
82/100
Year Rating Evaluation
2020 85 verygood | PPP - Very Good
2021 82 verygood | PPP - Very Good
PPP - Very Good

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
2020 111.0 high | Alto
2021 2.0 high | Alto
Alto
Efficiency indicator - timing supervision (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
2020 1111.0 high | Alto
2021 2.0 high | Alto
Alto
Online services value 15.6 High score for high values 5
Year Value Evaluation
2020 15.6 high | Alto
2021 15.6 medium | Medium
Medium
Landline high-speed internet access covering % 27.0 High score for high values 5
Year Value Evaluation
Medium
Hospital emigration % 6.4 High score for low values 8
Year Value Evaluation
Alto
Beds in nursing homes (BES) 61.3 High score for high values 4
Year Value Evaluation
Medium
Integrated home care services % 3.0 High score for high values 4
Year Value Evaluation
2020 3.6 high | Alto
2021 3.0 medium | Medium
Medium
Accredited private health care centers value 1.98 High score for low values 8
Year Value Evaluation
2020 1.31 high | Alto
2021 1.98 high | Alto
Alto
Territorial pharmaceutical expenditure per capita € p.c. 112.6 High score for low values 8
Year Value Evaluation
2020 11565.44 high | Alto
2021 112.6 high | Alto
Alto
Planning of renewal of disused public RE properties value 67.5 High score for high values 6
Year Value Evaluation
2020 25.5 high | Alto
2021 67.5 high | Alto
Alto
Citizens involvement value 15.0 High score for high values 6
Year Value Evaluation
2020 12.0 high | Alto
2021 15.0 high | Alto
Alto
FOIA register: accepted requests % 95.8 High score for high values 4
Year Value Evaluation
2020 77.78 nd | N.D.
2021 95.8 high | Alto
Alto
FOIA register: average time of reply to requests days 8.14 High score for low values 4
Year Value Evaluation
2020 21.0 medium | Medium
2021 8.14 high | Alto
Alto
78/100
Year Rating Evaluation
2020 59 satisfactory | PP - Satisfactory
2021 78 good | PP+ - Good
PP+ - Good

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
2020 111.0 high | Alto
2021 2.0 high | Alto
Alto
Efficiency indicator - timing supervision (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
2020 1111.0 high | Alto
2021 2.0 high | Alto
Alto
Online services value 0.0 High score for high values 5
Year Value Evaluation
2020 8.0 medium | Medium
2021 0.0 medium | Medium
Medium
Landline high-speed internet access covering % 46.9 High score for high values 10
Year Value Evaluation
Alto
Hospital emigration % 13.5 High score for low values 4
Year Value Evaluation
Medium
Beds in nursing homes (BES) 113.2 High score for high values 8
Year Value Evaluation
Alto
Integrated home care services % 3.2 High score for high values 4
Year Value Evaluation
2020 3.4 medium | Medium
2021 3.2 medium | Medium
Medium
Accredited private health care centers value 2.48 High score for low values 4
Year Value Evaluation
2020 2.45 low | Basso
2021 2.48 medium | Medium
Medium
Territorial pharmaceutical expenditure per capita € p.c. 113.9 High score for low values 8
Year Value Evaluation
2020 12364.4 high | Alto
2021 113.9 high | Alto
Alto
Planning of renewal of disused public RE properties value 4.5 High score for high values 6
Year Value Evaluation
Alto
Citizens involvement value 1.3 High score for high values 1
Year Value Evaluation
2020 1.2 low | Basso
2021 1.3 low | Basso
Basso
FOIA register: accepted requests % 95.7 High score for high values 4
Year Value Evaluation
2020 92.86 high | Alto
2021 95.7 high | Alto
Alto
FOIA register: average time of reply to requests days 13.78 High score for low values 4
Year Value Evaluation
2020 13.4 high | Alto
2021 13.78 high | Alto
Alto
77/100
Year Rating Evaluation
2020 49 weak | P+ - Weak
2021 77 good | PP+ - Good
PP+ - Good

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
Alto
Efficiency indicator - timing supervision (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
Alto
Online services value 19.5 High score for high values 5
Year Value Evaluation
2020 9.0 medium | Medium
2021 19.5 medium | Medium
Medium
Landline high-speed internet access covering % 23.5 High score for high values 5
Year Value Evaluation
Medium
Hospital emigration % 7.0 High score for low values 8
Year Value Evaluation
Alto
Beds in nursing homes (BES) 116.8 High score for high values 8
Year Value Evaluation
Alto
Integrated home care services % 3.1 High score for high values 4
Year Value Evaluation
2020 2.7 medium | Medium
2021 3.1 medium | Medium
Medium
Accredited private health care centers value 1.75 High score for low values 8
Year Value Evaluation
2020 1.71 high | Alto
2021 1.75 high | Alto
Alto
Territorial pharmaceutical expenditure per capita € p.c. 125.7 High score for low values 4
Year Value Evaluation
2020 13128.61 medium | Medium
2021 125.7 medium | Medium
Medium
Planning of renewal of disused public RE properties value 1.5 High score for high values 3
Year Value Evaluation
Medium
Citizens involvement value 4.5 High score for high values 6
Year Value Evaluation
Alto
FOIA register: accepted requests % 94.6 High score for high values 2
Year Value Evaluation
2020 92.86 high | Alto
2021 94.6 medium | Medium
Medium
FOIA register: average time of reply to requests days 17.24 High score for low values 4
Year Value Evaluation
2020 18.43 medium | Medium
2021 17.24 high | Alto
Alto
71/100
Year Rating Evaluation
2020 48 weak | P+ - Weak
2021 71 good | PP+ - Good
PP+ - Good

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
Alto
Efficiency indicator - timing supervision (multivariable) code High score for high values 0
Year Value Evaluation
N.D.
Online services value 45.5 High score for high values 10
Year Value Evaluation
2020 68.0 high | Alto
2021 45.5 high | Alto
Alto
Landline high-speed internet access covering % 32.1 High score for high values 10
Year Value Evaluation
Alto
Hospital emigration % 4.5 High score for low values 8
Year Value Evaluation
Alto
Beds in nursing homes (BES) 85.4 High score for high values 4
Year Value Evaluation
Medium
Integrated home care services % 2.6 High score for high values 4
Year Value Evaluation
2020 3.0 medium | Medium
2021 2.6 medium | Medium
Medium
Accredited private health care centers value 2.46 High score for low values 4
Year Value Evaluation
2020 2.4 medium | Medium
2021 2.46 medium | Medium
Medium
Territorial pharmaceutical expenditure per capita € p.c. 140.3 High score for low values 1
Year Value Evaluation
2020 13691.53 medium | Medium
2021 140.3 low | Basso
Basso
Planning of renewal of disused public RE properties value 4.5 High score for high values 6
Year Value Evaluation
Alto
Citizens involvement value 4.5 High score for high values 6
Year Value Evaluation
2020 4.8 medium | Medium
2021 4.5 high | Alto
Alto
FOIA register: accepted requests % 94.7 High score for high values 4
Year Value Evaluation
2020 88.57 medium | Medium
2021 94.7 high | Alto
Alto
FOIA register: average time of reply to requests days 18.31 High score for low values 4
Year Value Evaluation
2020 21.91 medium | Medium
2021 18.31 high | Alto
Alto
71/100
Year Rating Evaluation
2020 60 good | PP+ - Good
2021 71 good | PP+ - Good
PP+ - Good

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
2020 111.0 high | Alto
2021 2.0 high | Alto
Alto
Efficiency indicator - timing supervision (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
2020 1111.0 high | Alto
2021 2.0 high | Alto
Alto
Online services value 19.5 High score for high values 10
Year Value Evaluation
2020 13.0 high | Alto
2021 19.5 high | Alto
Alto
Landline high-speed internet access covering % 34.7 High score for high values 10
Year Value Evaluation
Alto
Hospital emigration % 6.7 High score for low values 8
Year Value Evaluation
Alto
Beds in nursing homes (BES) 115.5 High score for high values 8
Year Value Evaluation
Alto
Integrated home care services % 2.7 High score for high values 4
Year Value Evaluation
2020 3.3 medium | Medium
2021 2.7 medium | Medium
Medium
Accredited private health care centers value 3.33 High score for low values 1
Year Value Evaluation
2020 3.19 low | Basso
2021 3.33 low | Basso
Basso
Territorial pharmaceutical expenditure per capita € p.c. 121.8 High score for low values 4
Year Value Evaluation
2020 12559.93 medium | Medium
2021 121.8 medium | Medium
Medium
Planning of renewal of disused public RE properties value High score for high values 0
Year Value Evaluation
N.D.
Citizens involvement value 6.5 High score for high values 6
Year Value Evaluation
2020 2.4 medium | Medium
2021 6.5 high | Alto
Alto
FOIA register: accepted requests % High score for high values 0
Year Value Evaluation
N.D.
FOIA register: average time of reply to requests days High score for low values 0
Year Value Evaluation
N.D.
65/100
Year Rating Evaluation
2020 65 good | PP+ - Good
2021 65 good | PP+ - Good
PP+ - Good

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
2020 111.0 high | Alto
2021 2.0 high | Alto
Alto
Efficiency indicator - timing supervision (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
2020 1110.0 high | Alto
2021 2.0 high | Alto
Alto
Online services value 24.0 High score for high values 5
Year Value Evaluation
2020 20.0 high | Alto
2021 24.0 medium | Medium
Medium
Landline high-speed internet access covering % 21.0 High score for high values 5
Year Value Evaluation
Medium
Hospital emigration % 6.2 High score for low values 8
Year Value Evaluation
Alto
Beds in nursing homes (BES) 91.2 High score for high values 4
Year Value Evaluation
Medium
Integrated home care services % 3.9 High score for high values 8
Year Value Evaluation
2020 3.6 high | Alto
2021 3.9 high | Alto
Alto
Accredited private health care centers value 3.09 High score for low values 1
Year Value Evaluation
2020 2.94 low | Basso
2021 3.09 low | Basso
Basso
Territorial pharmaceutical expenditure per capita € p.c. 102.5 High score for low values 8
Year Value Evaluation
2020 10095.76 high | Alto
2021 102.5 high | Alto
Alto
Planning of renewal of disused public RE properties value High score for high values 0
Year Value Evaluation
N.D.
Citizens involvement value 3.9 High score for high values 3
Year Value Evaluation
Medium
FOIA register: accepted requests % 87.3 High score for high values 2
Year Value Evaluation
Medium
FOIA register: average time of reply to requests days 28.63 High score for low values 1
Year Value Evaluation
Medium
59/100
Year Rating Evaluation
2020 55 satisfactory | PP - Satisfactory
2021 59 satisfactory | PP - Satisfactory
PP - Satisfactory

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
Alto
Efficiency indicator - timing supervision (multivariable) code 2.0 High score for high values 5
Year Value Evaluation
Medium
Online services value 19.5 High score for high values 5
Year Value Evaluation
2020 13.0 high | Alto
2021 19.5 medium | Medium
Medium
Landline high-speed internet access covering % 20.0 High score for high values 5
Year Value Evaluation
Medium
Hospital emigration % 4.9 High score for low values 8
Year Value Evaluation
Alto
Beds in nursing homes (BES) 111.7 High score for high values 8
Year Value Evaluation
Alto
Integrated home care services % 0.2 High score for high values 1
Year Value Evaluation
2020 0.0 nd | N.D.
2021 0.2 low | Basso
Basso
Accredited private health care centers value 2.48 High score for low values 4
Year Value Evaluation
2020 2.41 medium | Medium
2021 2.48 medium | Medium
Medium
Territorial pharmaceutical expenditure per capita € p.c. 90.1 High score for low values 8
Year Value Evaluation
2020 8256.4 high | Alto
2021 90.1 high | Alto
Alto
Planning of renewal of disused public RE properties value 1.0 High score for high values 1
Year Value Evaluation
Basso
Citizens involvement value 1.3 High score for high values 1
Year Value Evaluation
2020 12.0 high | Alto
2021 1.3 low | Basso
Basso
FOIA register: accepted requests % 78.3 High score for high values 1
Year Value Evaluation
2020 77.78 medium | Medium
2021 78.3 medium | Medium
Medium
FOIA register: average time of reply to requests days 22.56 High score for low values 2
Year Value Evaluation
2020 21.22 medium | Medium
2021 22.56 medium | Medium
Medium
59/100
Year Rating Evaluation
2020 29 poor | P - Poor
2021 59 satisfactory | PP - Satisfactory
PP - Satisfactory

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
Alto
Efficiency indicator - timing supervision (multivariable) code 2.0 High score for high values 5
Year Value Evaluation
2020 1110.0 high | Alto
2021 2.0 medium | Medium
Medium
Online services value High score for high values 0
Year Value Evaluation
N.D.
Landline high-speed internet access covering % 29.6 High score for high values 10
Year Value Evaluation
Alto
Hospital emigration % 7.5 High score for low values 8
Year Value Evaluation
Alto
Beds in nursing homes (BES) 52.8 High score for high values 4
Year Value Evaluation
Medium
Integrated home care services % 4.3 High score for high values 8
Year Value Evaluation
2020 3.5 high | Alto
2021 4.3 high | Alto
Alto
Accredited private health care centers value 2.76 High score for low values 1
Year Value Evaluation
2020 2.78 low | Basso
2021 2.76 low | Basso
Basso
Territorial pharmaceutical expenditure per capita € p.c. 134.4 High score for low values 4
Year Value Evaluation
2020 12642.64 medium | Medium
2021 134.4 medium | Medium
Medium
Planning of renewal of disused public RE properties value 3.0 High score for high values 6
Year Value Evaluation
Alto
Citizens involvement value 3.9 High score for high values 3
Year Value Evaluation
Medium
FOIA register: accepted requests % High score for high values 0
Year Value Evaluation
N.D.
FOIA register: average time of reply to requests days High score for low values 0
Year Value Evaluation
N.D.
56/100
Year Rating Evaluation
2020 66 good | PP+ - Good
2021 56 satisfactory | PP - Satisfactory
PP - Satisfactory

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
2020 111.0 medium | Medium
2021 2.0 high | Alto
Alto
Efficiency indicator - timing supervision (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
2020 1011.0 medium | Medium
2021 2.0 high | Alto
Alto
Online services value 15.6 High score for high values 5
Year Value Evaluation
2020 12.0 high | Alto
2021 15.6 medium | Medium
Medium
Landline high-speed internet access covering % 5.0 High score for high values 1
Year Value Evaluation
Basso
Hospital emigration % 14.6 High score for low values 1
Year Value Evaluation
Basso
Beds in nursing homes (BES) 150.8 High score for high values 8
Year Value Evaluation
Alto
Integrated home care services % 3.1 High score for high values 4
Year Value Evaluation
2020 3.8 high | Alto
2021 3.1 medium | Medium
Medium
Accredited private health care centers value 2.88 High score for low values 1
Year Value Evaluation
2020 2.64 low | Basso
2021 2.88 low | Basso
Basso
Territorial pharmaceutical expenditure per capita € p.c. 114.1 High score for low values 8
Year Value Evaluation
2020 11002.38 high | Alto
2021 114.1 high | Alto
Alto
Planning of renewal of disused public RE properties value High score for high values 0
Year Value Evaluation
N.D.
Citizens involvement value 9.0 High score for high values 6
Year Value Evaluation
2020 3.6 medium | Medium
2021 9.0 high | Alto
Alto
FOIA register: accepted requests % 90.0 High score for high values 2
Year Value Evaluation
2020 85.98 medium | Medium
2021 90.0 medium | Medium
Medium
FOIA register: average time of reply to requests days High score for low values 0
Year Value Evaluation
N.D.
50/100
Year Rating Evaluation
2020 22 poor | P - Poor
2021 50 satisfactory | PP - Satisfactory
PP - Satisfactory

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code 1.0 High score for high values 5
Year Value Evaluation
Medium
Efficiency indicator - timing supervision (multivariable) code 1.0 High score for high values 5
Year Value Evaluation
2020 1101.0 low | Basso
2021 1.0 medium | Medium
Medium
Online services value 83.2 High score for high values 5
Year Value Evaluation
2020 6.0 low | Basso
2021 83.2 medium | Medium
Medium
Landline high-speed internet access covering % 12.6 High score for high values 1
Year Value Evaluation
Basso
Hospital emigration % 24.7 High score for low values 1
Year Value Evaluation
Basso
Beds in nursing homes (BES) 71.8 High score for high values 4
Year Value Evaluation
Medium
Integrated home care services % 4.1 High score for high values 8
Year Value Evaluation
2020 1.1 low | Basso
2021 4.1 high | Alto
Alto
Accredited private health care centers value 1.61 High score for low values 8
Year Value Evaluation
2020 1.62 high | Alto
2021 1.61 high | Alto
Alto
Territorial pharmaceutical expenditure per capita € p.c. 139.1 High score for low values 4
Year Value Evaluation
2020 13651.1 medium | Medium
2021 139.1 medium | Medium
Medium
Planning of renewal of disused public RE properties value 1.5 High score for high values 3
Year Value Evaluation
Medium
Citizens involvement value 3.9 High score for high values 3
Year Value Evaluation
Medium
FOIA register: accepted requests % 78.0 High score for high values 1
Year Value Evaluation
2020 83.33 medium | Medium
2021 78.0 medium | Medium
Medium
FOIA register: average time of reply to requests days 18.7 High score for low values 2
Year Value Evaluation
2020 16.16 high | Alto
2021 18.7 medium | Medium
Medium
46/100
Year Rating Evaluation
2020 27 poor | P - Poor
2021 46 weak | P+ - Weak
P+ - Weak

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
Alto
Efficiency indicator - timing supervision (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
Alto
Online services value 14.0 High score for high values 1
Year Value Evaluation
2020 6.0 low | Basso
2021 14.0 low | Basso
Basso
Landline high-speed internet access covering % 11.4 High score for high values 1
Year Value Evaluation
Basso
Hospital emigration % 19.8 High score for low values 1
Year Value Evaluation
Basso
Beds in nursing homes (BES) 38.5 High score for high values 1
Year Value Evaluation
Basso
Integrated home care services % 0.4 High score for high values 1
Year Value Evaluation
2020 1.6 low | Basso
2021 0.4 low | Basso
Basso
Accredited private health care centers value 1.85 High score for low values 8
Year Value Evaluation
2020 1.83 high | Alto
2021 1.85 high | Alto
Alto
Territorial pharmaceutical expenditure per capita € p.c. 152.8 High score for low values 1
Year Value Evaluation
2020 14509.65 low | Basso
2021 152.8 low | Basso
Basso
Planning of renewal of disused public RE properties value 1.5 High score for high values 3
Year Value Evaluation
2020 1.5 low | Basso
2021 1.5 medium | Medium
Medium
Citizens involvement value 1.3 High score for high values 1
Year Value Evaluation
2020 3.0 medium | Medium
2021 1.3 low | Basso
Basso
FOIA register: accepted requests % 100.0 High score for high values 4
Year Value Evaluation
2020 96.3 high | Alto
2021 100.0 high | Alto
Alto
FOIA register: average time of reply to requests days 0.0 High score for low values 4
Year Value Evaluation
2020 8.22 high | Alto
2021 0.0 high | Alto
Alto
44/100
Year Rating Evaluation
2020 41 weak | P+ - Weak
2021 44 weak | P+ - Weak
P+ - Weak

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code High score for high values 0
Year Value Evaluation
N.D.
Efficiency indicator - timing supervision (multivariable) code High score for high values 0
Year Value Evaluation
N.D.
Online services value 20.8 High score for high values 10
Year Value Evaluation
2020 15.6 high | Alto
2021 20.8 high | Alto
Alto
Landline high-speed internet access covering % 21.7 High score for high values 5
Year Value Evaluation
Medium
Hospital emigration % 11.7 High score for low values 4
Year Value Evaluation
Medium
Beds in nursing homes (BES) 65.8 High score for high values 4
Year Value Evaluation
Medium
Integrated home care services % 3.0 High score for high values 4
Year Value Evaluation
2020 2.2 medium | Medium
2021 3.0 medium | Medium
Medium
Accredited private health care centers value 2.32 High score for low values 4
Year Value Evaluation
2020 2.14 medium | Medium
2021 2.32 medium | Medium
Medium
Territorial pharmaceutical expenditure per capita € p.c. 135.7 High score for low values 4
Year Value Evaluation
2020 13920.91 low | Basso
2021 135.7 medium | Medium
Medium
Planning of renewal of disused public RE properties value 2.0 High score for high values 3
Year Value Evaluation
Medium
Citizens involvement value 1.3 High score for high values 1
Year Value Evaluation
2020 3.6 medium | Medium
2021 1.3 low | Basso
Basso
FOIA register: accepted requests % 100.0 High score for high values 4
Year Value Evaluation
2020 100.0 high | Alto
2021 100.0 high | Alto
Alto
FOIA register: average time of reply to requests days 23.79 High score for low values 1
Year Value Evaluation
2020 23.74 medium | Medium
2021 23.79 medium | Medium
Medium
42/100
Year Rating Evaluation
2020 22 poor | P - Poor
2021 42 weak | P+ - Weak
P+ - Weak

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
Alto
Efficiency indicator - timing supervision (multivariable) code 1.0 High score for high values 1
Year Value Evaluation
2020 1110.0 medium | Medium
2021 1.0 low | Basso
Basso
Online services value 15.0 High score for high values 1
Year Value Evaluation
2020 9.1 medium | Medium
2021 15.0 low | Basso
Basso
Landline high-speed internet access covering % 40.9 High score for high values 10
Year Value Evaluation
Alto
Hospital emigration % 9.7 High score for low values 4
Year Value Evaluation
Medium
Beds in nursing homes (BES) 18.5 High score for high values 1
Year Value Evaluation
Basso
Integrated home care services % 2.4 High score for high values 4
Year Value Evaluation
2020 1.9 low | Basso
2021 2.4 medium | Medium
Medium
Accredited private health care centers value 2.58 High score for low values 1
Year Value Evaluation
2020 2.5 low | Basso
2021 2.58 low | Basso
Basso
Territorial pharmaceutical expenditure per capita € p.c. 150.6 High score for low values 1
Year Value Evaluation
2020 13538.31 medium | Medium
2021 150.6 low | Basso
Basso
Planning of renewal of disused public RE properties value 4.5 High score for high values 6
Year Value Evaluation
Alto
Citizens involvement value 1.5 High score for high values 3
Year Value Evaluation
2020 3.0 medium | Medium
2021 1.5 medium | Medium
Medium
FOIA register: accepted requests % High score for high values 0
Year Value Evaluation
N.D.
FOIA register: average time of reply to requests days High score for low values 0
Year Value Evaluation
N.D.
41/100
Year Rating Evaluation
2020 34 poor | P - Poor
2021 41 weak | P+ - Weak
P+ - Weak

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code High score for high values 0
Year Value Evaluation
N.D.
Efficiency indicator - timing supervision (multivariable) code High score for high values 0
Year Value Evaluation
N.D.
Online services value 18.2 High score for high values 5
Year Value Evaluation
2020 15.6 medium | Medium
2021 18.2 medium | Medium
Medium
Landline high-speed internet access covering % 16.4 High score for high values 5
Year Value Evaluation
Medium
Hospital emigration % 16.6 High score for low values 1
Year Value Evaluation
Basso
Beds in nursing homes (BES) 42.0 High score for high values 1
Year Value Evaluation
Basso
Integrated home care services % 3.8 High score for high values 8
Year Value Evaluation
2020 3.6 high | Alto
2021 3.8 high | Alto
Alto
Accredited private health care centers value 1.0 High score for low values 8
Year Value Evaluation
2020 1.1 high | Alto
2021 1.0 high | Alto
Alto
Territorial pharmaceutical expenditure per capita € p.c. 147.6 High score for low values 1
Year Value Evaluation
2020 14718.62 low | Basso
2021 147.6 low | Basso
Basso
Planning of renewal of disused public RE properties value 1.5 High score for high values 3
Year Value Evaluation
Medium
Citizens involvement value 2.6 High score for high values 3
Year Value Evaluation
Medium
FOIA register: accepted requests % 94.7 High score for high values 4
Year Value Evaluation
2020 94.23 high | Alto
2021 94.7 high | Alto
Alto
FOIA register: average time of reply to requests days 22.81 High score for low values 2
Year Value Evaluation
2020 13.87 high | Alto
2021 22.81 medium | Medium
Medium
39/100
Year Rating Evaluation
2020 53 satisfactory | PP - Satisfactory
2021 39 poor | P - Poor
P - Poor

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code High score for high values 0
Year Value Evaluation
N.D.
Efficiency indicator - timing supervision (multivariable) code 1.0 High score for high values 5
Year Value Evaluation
2020 1111.0 high | Alto
2021 1.0 medium | Medium
Medium
Online services value 20.0 High score for high values 5
Year Value Evaluation
2020 14.3 medium | Medium
2021 20.0 medium | Medium
Medium
Landline high-speed internet access covering % 10.4 High score for high values 1
Year Value Evaluation
Basso
Hospital emigration % 15.8 High score for low values 1
Year Value Evaluation
Basso
Beds in nursing homes (BES) 114.2 High score for high values 8
Year Value Evaluation
Alto
Integrated home care services % 0.6 High score for high values 1
Year Value Evaluation
2020 0.4 low | Basso
2021 0.6 low | Basso
Basso
Accredited private health care centers value 2.24 High score for low values 4
Year Value Evaluation
2020 1.59 high | Alto
2021 2.24 medium | Medium
Medium
Territorial pharmaceutical expenditure per capita € p.c. 104.6 High score for low values 8
Year Value Evaluation
2020 10499.19 high | Alto
2021 104.6 high | Alto
Alto
Planning of renewal of disused public RE properties value 1.0 High score for high values 1
Year Value Evaluation
Basso
Citizens involvement value 3.0 High score for high values 3
Year Value Evaluation
Medium
FOIA register: accepted requests % 66.7 High score for high values 1
Year Value Evaluation
2020 88.89 medium | Medium
2021 66.7 medium | Medium
Medium
FOIA register: average time of reply to requests days 27.6 High score for low values 1
Year Value Evaluation
2020 16.22 high | Alto
2021 27.6 medium | Medium
Medium
37/100
Year Rating Evaluation
2020 32 poor | P - Poor
2021 37 poor | P - Poor
P - Poor

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code High score for high values 0
Year Value Evaluation
N.D.
Efficiency indicator - timing supervision (multivariable) code High score for high values 0
Year Value Evaluation
N.D.
Online services value 21.0 High score for high values 5
Year Value Evaluation
2020 7.8 low | Basso
2021 21.0 medium | Medium
Medium
Landline high-speed internet access covering % 47.6 High score for high values 10
Year Value Evaluation
Alto
Hospital emigration % 9.1 High score for low values 4
Year Value Evaluation
Medium
Beds in nursing homes (BES) 42.2 High score for high values 1
Year Value Evaluation
Basso
Integrated home care services % 1.4 High score for high values 1
Year Value Evaluation
2020 1.8 low | Basso
2021 1.4 low | Basso
Basso
Accredited private health care centers value 1.45 High score for low values 8
Year Value Evaluation
2020 1.39 high | Alto
2021 1.45 high | Alto
Alto
Territorial pharmaceutical expenditure per capita € p.c. 147.3 High score for low values 1
Year Value Evaluation
2020 14199.31 low | Basso
2021 147.3 low | Basso
Basso
Planning of renewal of disused public RE properties value 6.0 High score for high values 6
Year Value Evaluation
Alto
Citizens involvement value 1.3 High score for high values 1
Year Value Evaluation
2020 1.5 low | Basso
2021 1.3 low | Basso
Basso
FOIA register: accepted requests % High score for high values 0
Year Value Evaluation
N.D.
FOIA register: average time of reply to requests days High score for low values 0
Year Value Evaluation
N.D.
37/100
Year Rating Evaluation
2020 31 poor | P - Poor
2021 37 poor | P - Poor
P - Poor

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code 2.0 High score for high values 5
Year Value Evaluation
2020 101.0 low | Basso
2021 2.0 medium | Medium
Medium
Efficiency indicator - timing supervision (multivariable) code High score for high values 0
Year Value Evaluation
N.D.
Online services value 20.8 High score for high values 10
Year Value Evaluation
2020 40.0 high | Alto
2021 20.8 high | Alto
Alto
Landline high-speed internet access covering % 9.9 High score for high values 1
Year Value Evaluation
Basso
Hospital emigration % 13.1 High score for low values 4
Year Value Evaluation
Medium
Beds in nursing homes (BES) 82.3 High score for high values 4
Year Value Evaluation
Medium
Integrated home care services % 3.3 High score for high values 4
Year Value Evaluation
2020 2.1 medium | Medium
2021 3.3 medium | Medium
Medium
Accredited private health care centers value 2.43 High score for low values 4
Year Value Evaluation
2020 2.15 medium | Medium
2021 2.43 medium | Medium
Medium
Territorial pharmaceutical expenditure per capita € p.c. 136.1 High score for low values 4
Year Value Evaluation
2020 13790.49 low | Basso
2021 136.1 medium | Medium
Medium
Planning of renewal of disused public RE properties value High score for high values 0
Year Value Evaluation
N.D.
Citizens involvement value 1.3 High score for high values 1
Year Value Evaluation
2020 1.2 low | Basso
2021 1.3 low | Basso
Basso
FOIA register: accepted requests % High score for high values 0
Year Value Evaluation
N.D.
FOIA register: average time of reply to requests days High score for low values 0
Year Value Evaluation
N.D.
36/100
Year Rating Evaluation
2020 43 weak | P+ - Weak
2021 36 poor | P - Poor
P - Poor

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code 2.0 High score for high values 10
Year Value Evaluation
Alto
Efficiency indicator - timing supervision (multivariable) code High score for high values 0
Year Value Evaluation
N.D.
Online services value 13.0 High score for high values 1
Year Value Evaluation
2020 128.7 high | Alto
2021 13.0 low | Basso
Basso
Landline high-speed internet access covering % 24.4 High score for high values 5
Year Value Evaluation
Medium
Hospital emigration % 9.0 High score for low values 4
Year Value Evaluation
Medium
Beds in nursing homes (BES) 36.4 High score for high values 1
Year Value Evaluation
Basso
Integrated home care services % 2.0 High score for high values 1
Year Value Evaluation
2020 3.0 medium | Medium
2021 2.0 low | Basso
Basso
Accredited private health care centers value 2.51 High score for low values 1
Year Value Evaluation
2020 2.33 medium | Medium
2021 2.51 low | Basso
Basso
Territorial pharmaceutical expenditure per capita € p.c. 144.8 High score for low values 1
Year Value Evaluation
2020 13881.39 low | Basso
2021 144.8 low | Basso
Basso
Planning of renewal of disused public RE properties value 1.5 High score for high values 3
Year Value Evaluation
2020 30.0 high | Alto
2021 1.5 medium | Medium
Medium
Citizens involvement value 12.0 High score for high values 6
Year Value Evaluation
2020 45.0 high | Alto
2021 12.0 high | Alto
Alto
FOIA register: accepted requests % 60.0 High score for high values 1
Year Value Evaluation
2020 90.91 medium | Medium
2021 60.0 medium | Medium
Medium
FOIA register: average time of reply to requests days 20.0 High score for low values 2
Year Value Evaluation
2020 27.0 medium | Medium
2021 20.0 medium | Medium
Medium
35/100
Year Rating Evaluation
2020 34 poor | P - Poor
2021 35 poor | P - Poor
P - Poor

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code High score for high values 0
Year Value Evaluation
N.D.
Efficiency indicator - timing supervision (multivariable) code High score for high values 0
Year Value Evaluation
N.D.
Online services value 19.0 High score for high values 1
Year Value Evaluation
2020 5.0 low | Basso
2021 19.0 low | Basso
Basso
Landline high-speed internet access covering % 14.6 High score for high values 1
Year Value Evaluation
Basso
Hospital emigration % 6.4 High score for low values 8
Year Value Evaluation
Alto
Beds in nursing homes (BES) 51.8 High score for high values 4
Year Value Evaluation
Medium
Integrated home care services % 1.2 High score for high values 1
Year Value Evaluation
2020 0.3 low | Basso
2021 1.2 low | Basso
Basso
Accredited private health care centers value 1.92 High score for low values 8
Year Value Evaluation
2020 1.68 high | Alto
2021 1.92 high | Alto
Alto
Territorial pharmaceutical expenditure per capita € p.c. 141.1 High score for low values 1
Year Value Evaluation
2020 14222.58 low | Basso
2021 141.1 low | Basso
Basso
Planning of renewal of disused public RE properties value 3.0 High score for high values 6
Year Value Evaluation
Alto
Citizens involvement value 2.6 High score for high values 3
Year Value Evaluation
2020 45.0 high | Alto
2021 2.6 medium | Medium
Medium
FOIA register: accepted requests % 86.7 High score for high values 2
Year Value Evaluation
Medium
FOIA register: average time of reply to requests days High score for low values 0
Year Value Evaluation
N.D.
24/100
Year Rating Evaluation
2020 30 poor | P - Poor
2021 24 poor | P - Poor
P - Poor

Indicators of the macro-indicator - Public services and relations with citizens

Indicator name Unit of measure Value Scoring criteria Score Trend Evaluation of the indicator
Efficiency indicator - reporting (multivariable) code High score for high values 0
Year Value Evaluation
N.D.
Efficiency indicator - timing supervision (multivariable) code 0.0 High score for high values 1
Year Value Evaluation
Basso
Online services value High score for high values 0
Year Value Evaluation
N.D.
Landline high-speed internet access covering % 6.4 High score for high values 1
Year Value Evaluation
Basso
Hospital emigration % 28.6 High score for low values 1
Year Value Evaluation
Basso
Beds in nursing homes (BES) 69.5 High score for high values 4
Year Value Evaluation
Medium
Integrated home care services % 5.1 High score for high values 8
Year Value Evaluation
2020 5.4 high | Alto
2021 5.1 high | Alto
Alto
Accredited private health care centers value 2.46 High score for low values 4
Year Value Evaluation
2020 2.32 medium | Medium
2021 2.46 medium | Medium
Medium
Territorial pharmaceutical expenditure per capita € p.c. 130.2 High score for low values 4
Year Value Evaluation
2020 13144.24 medium | Medium
2021 130.2 medium | Medium
Medium
Planning of renewal of disused public RE properties value High score for high values 0
Year Value Evaluation
N.D.
Citizens involvement value 1.3 High score for high values 1
Year Value Evaluation
Basso
FOIA register: accepted requests % High score for high values 0
Year Value Evaluation
N.D.
FOIA register: average time of reply to requests days High score for low values 0
Year Value Evaluation
N.D.